Connecting with the product via LG ThinQ app - LG Sound Suite AI H7 Wi-Fi SOUNDBAR

LG ThinQ app allows you to connect the product to the network and to control the product.

2026 LG Sound Suite H7 Wi-Fi SOUNDBAR Connection Network Wifi

Please check the following first.

• Do you have a wireless router?
- To connect your smartphone and the product via Wi-Fi, you must have a wireless router that is connected to the internet.
- Make sure that they are both connected to the same Wi-Fi network.
- If the wireless router signal is weak, it may not be able to connect. Move the router closer to the product or reposition it away from obstacles.
• Does your smartphone have Bluetooth enabled?
- Enable Bluetooth on your smartphone.
- If Bluetooth is enabled, you can easily connect to Wi-Fi. If Bluetooth is disabled, the product may not be registered on the LG ThinQ app.
• The LG ThinQ app is available in the versions listed below.
- Android™ OS: Version 9.0 or higher
- iOS OS: Version 16.0 or higher
- Minimum supported versions for each OS may change later.

Installing the LG ThinQ app and registering the product

a Go to the Google Play or the App Store on your smartphone and search for the LG ThinQ app to install it.
b Run the LG ThinQ app and log in to the app with your account. If you don’t have an account, you can also create a new one.
c Press the add (o) button and follow the on-screen instructions in the LG ThinQ app to register your Sound Suite products.

Note

• Settings menu items may vary depending on the smartphone manufacturer and OS.
• Google, Android, Google Play, Google Home and Google Cast are trademarks of Google LLC.
• If the router password contains some special characters (such as ` ' " + / \ ; : - _ ^ & () <>) or emoticons, the product may not be connected. It is recommended to set a password using a combination of English letters and numbers.
• It is recommended to set the security type of the wireless router to WPA2.