Connecting with the product via LG ThinQ app

LG ThinQ app allows you to connect the product to the network and to control the product.

2026 LG Sound Suite H7 Wi-Fi SOUNDBAR Connection Network Wifi

Please check the following first.

• Do you have a wireless router?
- To connect your smartphone and the product via Wi-Fi, you must have a wireless router that is connected to the internet.
- Make sure that they are both connected to the same Wi-Fi network.
- If the wireless router signal is weak, it may not be able to connect. Move the router closer to the product or reposition it away from obstacles.
• Does your smartphone have Bluetooth enabled?
- Enable Bluetooth on your smartphone.
- If Bluetooth is enabled, you can easily connect to Wi-Fi. If Bluetooth is disabled, the product may not be registered on the LG ThinQ app.
• The LG ThinQ app is available in the versions listed below.
- Android™ OS: Version 9.0 or higher
- iOS OS: Version 16.0 or higher
- Minimum supported versions for each OS may change later.

Installing the LG ThinQ app and registering the product

a Go to the Google Play or the App Store on your smartphone and search for the LG ThinQ app to install it.
b Run the LG ThinQ app and log in to the app with your account. If you don’t have an account, you can also create a new one.
c Press the add (o) button and follow the on-screen instructions in the LG ThinQ app to register your Sound Suite products.

Note

• Settings menu items may vary depending on the smartphone manufacturer and OS.
• Google, Android, Google Play, Google Home and Google Cast are trademarks of Google LLC.
• If the router password contains some special characters (such as ` ' " + / \ ; : - _ ^ & () <>) or emoticons, the product may not be connected. It is recommended to set a password using a combination of English letters and numbers.
• It is recommended to set the security type of the wireless router to WPA2.