The product does not work properly

• Unplug the power cables and any external devices such as your TV, subwoofer, or amplifier from the product, then plug them in again.

The power does not turn on

• Is the power cord plugged into the outlet properly?
• Connect the power plug to the outlet correctly.

The rear speakers do not produce sound

• Is the wireless receiver properly connected to the sound bar?
• If the LED on the back of the wireless receiver is blinking green or lit in red, it means it is not connected. If the connection is established, a green light will appear. Reconnect the wireless receiver to the sound bar. ([ See “Connecting the Product” on page 6.)
• Is the rear speakers properly connected to the wireless receiver?
• Check whether the speaker cables are properly connected to the corresponding terminals on the rear speakers and the wireless receiver. ([ See “Connecting the Product” on page 6.)

There is radio interference

• Install the wireless receiver and the sound bar as close to each other as possible.
• Do not install the product on metal furniture.
• Wireless communication may not work properly in weak signal areas.