Sound Bar Quick Guide

Prevention of product misuse

To prevent misuse of the product, please be sure to check the contents below.

Precautions for installing the product

• Do not install the product in an unstable or vibrating place, such as on a shaking shelf or inclined surface. Install the product on a firm and level surface.
• Otherwise, the product may fall or tip over and cause injury.
• If you install the product on an unstable surface, the product may not work properly.
• If you install the product on a piece of furniture or shelf, make sure that the bottom front of the product does not protrude. Always use a piece of furniture or shelf that fits the product size.
• Otherwise, the product may lose its balance and fall, causing injury or product damage.
• Install the product in a safe place. Otherwise, a child may bump into an edge of the product and get injured.
• Install the product in a place free from electromagnetic interference for proper operation.
• If you install the product in a place that does not meet the general use conditions, an unexpected quality problem may arise. So, make sure that you contact the service centre first before installing the product in such a place.
• Do not keep the product in a place where the temperature is too high (above 40 °C) or too low (below 5 °C) or a place with too much humidity.
• Avoid places exposed to direct sunlight or heat, e.g., near a heater. Do not use or keep flammable sprays or substances near the product.
• Otherwise, there is a risk of explosion or fire.
• Do not install the product in a place with too much moisture, dust or soot.
• Otherwise, it may cause a fire or electric shock.
• Do not install the product in a narrow space, such as inside a bookshelf, that does not ventilate well. Do not cover the product with a table cover or curtain.
• Otherwise, it may increase the product temperature, causing a breakdown or fire.
• Connect the power plug of the product to a power outlet that is easily accessible.
• When a fire or other problem occurs in the product, you must be able to remove the power plug quickly.
• Do not connect multiple products to one power outlet at the same time.
• Otherwise, it may cause overheating, resulting in a fire.

Precautions for using the product

• Do not lift or move the product while it is operating.
• Otherwise, it may cause a breakdown.
• When moving the product, pull out the power cord and all cables connected to the product.
• Otherwise, it may cause a fire or electric shock.
• Stop using the product immediately if you notice smoke or a strange odor. In this case, turn off the power immediately, disconnect the power plug, and contact the service centre.
• Using the product in this state may result in a fire or electric shock.
• Do not insert metal objects such as coins and hairpins or flammable objects such as paper and matchsticks into the product. Make sure that you tell any children not to do so.
• Otherwise, it may cause a breakdown.
• If a foreign substance is inserted into the product, disconnect the power plug and contact the service centre.
• Do not put a heavy object on top of the product.
• Otherwise, it may tip over or fall, causing injury.
• Make sure that a child does not hang on the product or get on it.
• Otherwise, the product may tip over or fall, causing injury. Make sure that you tell any children not to do so.
• Remove the power plug during thunderstorms.
• Otherwise, it may cause a fire.
• Do not place vessels with liquid, such as a vase, pot, cosmetics, or medicine, on top of the product.
• Otherwise, it may result in a fire, electric shock, or injury due to its fall, etc.
• Make sure that you connect the power plug firmly. Do not use voltage other than the rated voltage indicated on the product.
• An insecure connection may result in a fire.
• Do not insert a conductor, such as chopsticks, into the groove on the other side of the product while the power plug is connected to an outlet. Do not touch the power plug immediately after unplugging it from the outlet.
• Otherwise, it may cause electric shock.
• Hold the power plug with dry hands.
• Otherwise, it may cause electric shock.
• Do not move or push the product while holding a product cable such as a power cord.
• The cable may get damaged and cause a breakdown or result in a fire or electric shock.
• When removing a cable plugged into the product, make sure that you hold the connector at the end of the cable. Do not hold the cable line.
• Otherwise, it may result in an injury or the product may fall and cause a breakdown.
• Do not keep the product in a place exposed to heat, e.g., near a heater.
• Otherwise, it may cause a fire or malfunction.
• Do not disassemble, repair, or modify the product.
• Otherwise, it may cause a breakdown, resulting in a fire, electric shock, or injury.
• Keep plastic wraps out of reach of toddlers.
• Otherwise, toddlers may choke on the plastic wraps.
• Do not drop an object on the product or make an impact on it. Keep the product away from places with severe vibrations or magnets.
• Do not damage, modify, bend, twist, or heat a power cord.
• Otherwise, it can damage the power cord, resulting in a fire or electric shock.
• When you are not using the product for a prolonged period, such as when you are away from home, unplug the power cord from the power outlet.
• If dust accumulates, it can cause heat, resulting in electric shock or fire due to a short circuit.
• Do not dispose of waste batteries together with regular waste. Dispose of them separately.
• Otherwise, there is a risk of explosion or fire.
• Do not use high voltage products around this product. (ex. Electrical swatter)
• This product may malfunction due to electrical shock.
• Do not touch the power plug immediately after unplugging it from the outlet.
• Otherwise, it may cause electric shock.
• Connect the power plug to a grounded outlet or extension cord. (This does not apply to products without a ground.)
• Otherwise, it may cause a breakdown or electric shock due to a short circuit.
• In the case of a product with a vent, keeping the product turned on for a prolonged period can result in the vent getting hot. Do not touch the vent when it is hot. The heat is not a fault of the product and does not cause any malfunction. So, you may use the product without worry.
• Do not damage the power cable, AC adapter, or power plug. Do not place a heavy object on top of the power cable or AC adapter.
• Otherwise, it may cause a fire or electric shock.
• If dust, dirt, etc. is found on the power plug pins, an AC adapter, or a power outlet, wipe it completely.
• Otherwise, it may cause a fire.
• In the case of a product with a power cord or AC adapter, use only genuine power cords and AC adapters provided by LG Electronics.
• Otherwise, it may cause a fire or electric shock.
• If you are using headphones or earphones, do not turn on the volume too loudly or use them for a prolonged period. [This only applies to models that support headphones or earphones]
• Otherwise, it may negatively affect your hearing ability.
• The software of this product can be updated with the LG Sound bar app. Do not turn off the power of the product while updating the software. Once the update is complete, the product power turns off automatically.
• If you turn off the power of the product while the software is being updated, it may cause a product malfunction.

The following only applies to models with a remote control

• Do not let children use the remote control. Keep the remote control out of reach of toddlers.
• Do not let children put the remote control in their mouth. Make sure that children don’t swallow the remote control cover or a battery. If a child swallowed one, consult a physician immediately.
• Beware that children may step on the remote control cover and get injured.
• Remove obstacles between the product and the remote control for the smooth operation of the remote control.

The following only applies to models that use optical discs

• Do not insert your hand into a disc drive or pull it out forcefully.
• Make sure that children do not insert their hands into the disc drive.

The following only applies to models that able to watch video

• Refrain from watching a 3D video if you didn't have enough sleep or after drinking alcohol.
• Some 3D videos may surprise or excite people.
• If any of the following symptoms occur while watching a video, stop watching it immediately and take a rest.
• If any of the symptoms continue, consult a physician. Vertigo, burning sensation of eyes or face, unconscious motion, spasm, clouded consciousness, confusion, disorientation, nausea.
• You may suffer a symptom such as a seizure when you watch a certain image in a video or game or a video with a certain pattern or flashing lights. If you or any of your relatives have a history of epilepsy or seizures, consult a physician before watching.
• When you watch a 3D video, remove objects that are fragile or can cause injury from your surroundings.
• If you mistake a 3D video as real or move your body with surprise, you or your nearby relatives may get injured or objects near you may get damaged.

Precautions for cleaning the product

• Do not spray water directly onto the product when cleaning it.
• Otherwise, it may cause a fire or electric shock.
• When cleaning the product, make sure that you pull out the power cord first and wipe the surface of the product lightly with a dry cloth. Do not use chemicals or detergents when cleaning the product. They may deteriorate the product surface or peel off the paint from the product (benzene, alcohol, etc.).

Before Reporting Product Malfunction