Sound Bar Quick Guide
Connecting with the product via LG ThinQ app
LG ThinQ app allows you to connect the product to the network and to control the product.
Please check the following first.
- Do you have a wireless router?
- To connect your smartphone and the product via Wi-Fi, you must have a wireless router that is connected to the internet.
- Make sure that they are both connected to the same Wi-Fi network.
- If the wireless router signal is weak, it may not be able to connect. Move the router closer to the soundbar or reposition it away from obstacles.
- Does your smartphone have Bluetooth enabled?
- Enable Bluetooth on your smartphone.
- If Bluetooth is enabled, you can easily connect to Wi-Fi. If Bluetooth is disabled, the product may not be registered on the LG ThinQ app.
- The LG ThinQ app is available in the versions listed below.
- Android™ OS: Version 9.0 or higher
- iOS OS: Version 15.0 or higher
- Minimum supported versions for each OS may change later.